Privacy Policy
Last modified: August 5, 2026
Facility Compliance Services LLC (“Facility Compliance Services,” “FCS,” “we,” “our,” or “us”), an Altus Fire & Life Safety company, respects your privacy and is committed to protecting the information you provide when using our website. We may collect information that you voluntarily submit through contact forms, quote requests, service inquiries, phone calls, emails, or other interactions with our website and business.
1. Information We Collect
Personal information you may provide: name, company name, email address, phone number, mailing address, service or facility location, project and inquiry details, and any other information you choose to provide.
Information collected automatically: IP address, browser type and version, device type, operating system, referring website, pages viewed, date and time of visits, and website interaction and usage data.
2. Scope of This Privacy Policy
This Privacy Policy applies only to information collected through this website and through your direct inquiries with us. It does not apply to information captured, recorded, or processed by the fire protection, fire alarm, life-safety, or monitoring systems that we inspect, test, maintain, document, or monitor for our customers. The collection, use, retention, and handling of data generated by those systems — including alarm signals and monitoring records — are governed by the applicable signed service or monitoring agreement between you and Facility Compliance Services, and not by this website Privacy Policy.
3. How We Use Information
- Respond to inquiries and quote requests
- Provide requested inspection, testing, maintenance, documentation, and compliance services
- Schedule appointments and service visits
- Improve website performance and user experience
- Analyze website traffic and marketing effectiveness
- Communicate regarding services, updates, or company news
- Maintain security and prevent fraudulent activity
- Comply with legal and regulatory obligations
We do not sell your personal information for money. Depending on the marketing and analytics technologies active on this website, certain online identifiers may be shared with advertising or analytics partners in ways that may be considered a “sale” or “sharing” of personal information under some privacy laws. You can control this through the consent and opt-out tools described in Section 5.
4. Analytics, Cookies, and Tracking Technologies
Our website may use cookies, pixels, analytics platforms, and similar technologies to improve functionality and understand how visitors interact with our website. These technologies may collect information such as pages visited, traffic sources, device and browser information, session activity, and marketing campaign attribution data. We may use third-party services such as Google Analytics, Google Tag Manager, call-tracking platforms, and other marketing or analytics tools. Most web browsers allow you to manage or disable cookies through browser settings.
5. Your Choices and Consent Preferences
Our website provides a consent management tool that lets you review the categories of cookies and tracking technologies in use and adjust your preferences at any time through the persistent privacy preferences link or icon on the website, including opting out of non-essential tracking used for marketing and analytics. We also honor recognized browser-based opt-out signals, such as Global Privacy Control (GPC), where applicable.
6. Information Sharing
We may share information with trusted service providers and partners who assist us in operating our website, providing services, processing communications, maintaining systems, or conducting business activities on our behalf. We may also share information with our parent and affiliated companies within the Altus Fire & Life Safety family of companies for legitimate business purposes consistent with this Privacy Policy. Information may also be disclosed when required by law, regulation, or legal process, or to protect the rights, safety, and property of Facility Compliance Services, our customers, or others.
7. Data Security
Facility Compliance Services implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites, vendors, manufacturers, industry organizations, or other external resources. Facility Compliance Services is not responsible for the privacy practices, content, or security of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit.
9. Data Retention
We retain information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, maintain records, and enforce agreements.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality. Updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Facility Compliance Services LLC
1492 Berlin Turnpike, Berlin, CT 06037
Phone: 203-440-0550
Email: privacy@altusfire.com
CT License #F10041541
By using this website, you acknowledge and agree to the practices described in this Privacy Policy.